Terms and Conditions

Introduction and License

Celsius operates under the jurisdiction of the Anjouan Gaming Board, providing online gaming services that include real-money gambling. The platform offers a variety of casino games and betting options tailored to players in Hungary. By accessing or using our services, you agree to comply with these Terms and Conditions.

Eligibility

Players must be at least 18 years old to register and participate in our services. Celsius reserves the right to restrict access to individuals from jurisdictions where online gambling is prohibited. It is the responsibility of users to ensure that their participation in online gambling is legal in their respective jurisdictions.

Account Rules

Each player is allowed to maintain one account only. To ensure the integrity of our platform, all players must undergo mandatory KYC (Know Your Customer) verification before engaging in real-money gameplay. Users are responsible for maintaining the confidentiality of their account details and for all activities conducted through their accounts. Any misuse of accounts, including but not limited to sharing login information, will result in immediate suspension or closure of the account.

Deposits and Withdrawals

Players can make deposits using various payment methods approved by Celsius. All transactions are subject to AML (Anti-Money Laundering) compliance measures. Before processing any withdrawal requests, Celsius may require additional verification to ensure the legitimacy of the transaction. Withdrawal times may vary, but requests are generally processed within a reasonable timeframe. Players must adhere to the minimum and maximum deposit and withdrawal limits as specified on the platform.

Prohibited Activities

Celsius strictly prohibits any form of cheating, fraud, bonus abuse, or unauthorized manipulation of gameplay. The use of bots or any automated systems to gain an unfair advantage is forbidden. Players found engaging in such activities will face severe penalties, including account suspension or termination.

Limitation of Liability and Termination

Celsius reserves the right to suspend, restrict, or permanently close any account if violations of these Terms and Conditions occur, or if there are regulatory compliance issues or suspicious activities. The platform will not be liable for any losses incurred due to account restrictions or terminations.

Bonus Terms and General Promotional Conditions

Celsius may offer bonuses and promotions to enhance player engagement. All bonuses are subject to specific terms that will be communicated to players upon their issuance. Players must comply with the wagering requirements and conditions associated with each bonus to successfully withdraw any related winnings.

Fair Play and Game Integrity Rules

Celsius is committed to ensuring fair play and maintaining the integrity of all games offered. Random Number Generators (RNG) are employed for game outcomes to ensure that all results are fair and unbiased. Players are encouraged to report any suspicious activities or concerns regarding game fairness.

Fraud Prevention and Security Monitoring

The platform employs advanced security measures and monitoring systems to prevent fraud and protect user data. Any detected fraudulent activities will result in immediate investigation, and appropriate action will be taken against offending accounts.

Dispute Resolution and Complaint Handling Process

In the event of a dispute, players are encouraged to contact Celsius through the designated support channels. A dedicated team will review complaints and work towards a fair resolution. Should a dispute remain unresolved, players may seek recourse through relevant licensing authorities or regulatory bodies.

Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Hungary. Any disputes arising from the use of Celsius services shall be subject to the exclusive jurisdiction of the courts in Hungary.

Responsible Gambling Measures and User Protection Tools

Celsius is dedicated to promoting responsible gambling. Players have access to various tools designed to help manage their gambling activities, including deposit limits, loss limits, and self-exclusion options. Players are encouraged to gamble responsibly and seek help if gambling becomes a concern.

By using the Celsius platform, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions. Failure to comply with these terms may result in penalties, including account suspension or termination.